Refund and Returns Policy

Refund Policy

At Computer Network Operations, Inc., we believe in the quality and effectiveness of our software products. However, due to the nature of digital goods, all sales are final.

No Refunds or Exchanges

All software purchases from Computer Network Operations, Inc. are non-refundable and non-exchangeable. Once a purchase is made, it cannot be returned or exchanged for any reason.

Exceptions:

While we do not offer refunds or exchanges under normal circumstances, there may be situations where an exception can be made:

• Bugs or Errors: If our software contains bugs or errors that prevent it from functioning as intended and we are unable to provide a fix within a reasonable timeframe (typically 30-90 days), we may consider offering a partial refund or replacement.

How to Request Support:

If you experience any issues with our software, please submit a support request through our website’s customer portal. Our team will respond promptly to assist you in resolving your issue.

By Purchasing from Computer Network Operations, Inc., You Agree:

• That all sales are final and non-refundable
• To review the system requirements and compatibility information before making a purchase
• To use reasonable care when installing and using our software

We appreciate your understanding of this policy. If you have any questions or concerns, please don’t hesitate to contact us.

Effective Date: 01/01/2024

This refund policy is subject to change without notice. It’s essential to review the policy regularly for updates and changes.